"I am really enjoying the course and would recommend it to anyone. Having fun mixed with education makes you excel and has made me succeed".
Claire Watson - BTEC National Diploma Travel and Tourism Level 3
Student Charter

Welcome from the Principal . . .
Below we set out the entitlements that you have at Dunstable College and the responsibilities that you must take on here.

At Dunstable College we aim to be the ‘best in class’. This means putting the learner first in all that we do. To achieve this and to build a culture for success we must ensure the highest standards in all aspects of the student experience and the way we organise and administer learning.

Chris Vesey
Principal
April 2008

Message from the Student Governor . . .
My role is to act as the link between the student body and the Corporation ensuring that the concerns and issues of the students are represented at the highest level, Dunstable College is a diverse and exciting place to study, and it’s one of my roles to remind those in charge that it is the students who make this happen. I have been consulted in the drawing up of this charter that outlines what the College offers and expects of you. If you have any comments or feedback on this Student Charter I would appreciate it so I can voice your feelings to the management.

Chris West
Student Governor
April 2008

What your parents can expect . . .

  • a Parents Information Handbook
  • opportunities to review and discuss your progress at Parents’ Evenings.



    What students can expect from the College . .
  • an interview for your chosen course
  • comprehensive information regarding fees and the costs involved in taking your chosen course
  • referral to advice/guidance if you are not suitable for your chosen course of study
  • induction which will give you:
    a comprehensive introduction to your learning plan
    an introduction to College facilities and support staff
    basic skills screening
    assessment of preferred learning styles
    a negotiated individual learning plan
  • an enrichment programme which will give you opportunities to enjoy activities outside of your chosen programme of study
  • a named personal tutor
  • the entitlement to learn in a healthy and safe environment
  • a tutorial programme
  • regular reviews.



    What the College expects from you . . .
  • that you attend regularly and punctually for all timetabled sessions of your programme
  • that you must phone the late line to let the College know you will not be in if you cannot avoid being absent
  • to complete your assignments on time
  • to be respectful of all other users of the College and its buildings and grounds
  • that you do not smoke on College grounds
  • to help to make the College a safe environment by reporting any concerns you may have.


    Equality and Diversity
    The College will not only seek to eliminate discrimination and exclusion but will also create a learning environment based upon positive relations among all.

    The College aims to:
  • create a positive inclusive culture where issues can be discussed openly and respectfully
  • create respect for diversity and difference to foster understanding, and encourage good relations
  • create a learning environment based on mutual respect for the rights of all, thereby challenging all forms of discrimination and exclusion.


    Learner Involvement Strategy
    Dunstable College has created many opportunities for its learners to feedback their opinions and experiences to the College Management Team and its Governing Body.
  • Departmental Course Representatives Meetings
  • Student Council
  • Student Leaders
  • Student Governor
  • Student Surveys.


    Complaints and Compliments
    If, for any reason, you are not satisfied with the service(s) you receive we would be happy if you let us know so we can act. If this does not resolve things to your satisfaction then you can make a formal complaint. You can collect the appropriate form from Reception or Student Welfare. We will take action on your complaint within 10 working days of its receipt.

    Everyone appreciates praise when it is deserved, so please take the opportunity when feeding back to let us know when we do things right!

    Useful Links:
    Financial Information



    Accessibility Statement / Disclaimer Equal Opportunities Equality & Diversity Dunstable College Policies FOI

  • Accessibility Statement / Disclaimer Equal Opportunities Equality & Diversity Dunstable College Policies FOIPS